This week is National Public Safety Telecommunicators Week! It is a time to recognize the unsung heroes of public safety who work at Dispatch Centers and answer your call in a time of emergency or other public safety need.
Telecommunicators, or dispatchers, operate 24 hours a day, seven days a week. These are the men and women who collect the initial information and pass it along to the first responders in the field. Often, they are able to give immediate lifesaving directions to the caller during medical emergencies or can be the calming voice to reassure the victim of a violent crime that help is on the way.
Marshall County Sheriff Matt Hassel celebrates the many dispatchers at the Marshall County Sheriff’s Department. On the department’s Facebook page, a post states “…Every day they continue to work hard behind the scenes, sometimes handling very traumatic emergency calls all while maintaining professionalism and calmness.”
