FEMA officials are urging flood survivors to read their letters carefully regarding housing assistance and the reason why assistance may be denied.
If your home was deemed safe, sanitary and functional at the time of the flood, assistance will be denied. Contact FEMA if your insurance settlement is insufficient to meet your flooding related needs or have exhausted the additional living expenses provided by the insurance company. If you did not want to move while the damaged home was being repaired, you will not be eligible for assistance. If you have since found further damage and had to move, contact FEMA for an appeal.
Providing identity and occupancy may be a couple of other reasons why claims were denied. FEMA will not grant assistance if a valid Social Security Number was not provided. Assistance will not be granted if the proper verification of occupancy of a primary residence was lacking. Provide FEMA with utility bills, bank or credit card statements, phone bills, pay stubs, a driver’s license, state-issued ID card, or voter registration card.
To appeal a FEMA decision, send a letter within 60 days of the receipt of the ineligibility letter.
Mail to:
FEMA’s Individuals and Households Program,
National Processing Service Center,
P.O. Box 10055,
Hyattsville MD 20782-7055
